Quality and Compliance
Regulated care, transparent standards, continuous improvement.
Regulation
Our CQC Registration
Olive Healthcare Services is registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. Our registration covers personal care as a regulated activity, delivered through our homecare agency.
- Nominated Individual
- Olakunle Opejin
- Registered Manager
- Joseph Ubi
- Regulated activity
- Personal care
- Service type
- Homecare agency
The Five Key Questions
Measured Against the Standards That Matter
Everything we do is aligned to CQC's five key questions:
Safe
Robust safeguarding, medication governance, risk assessment, and vetted staff.
Effective
Professional care planning, evidence-based practice, and trained, competent teams.
Caring
Dignity, respect, and compassion in every interaction.
Responsive
Person-centred plans that adapt quickly as needs change.
Well-led
Clear leadership, open culture, and continuous quality auditing.
Quality Assurance
How We Maintain Quality
- Regular internal audits of care records, medication, and safeguarding
- Spot checks and supervisions for all care staff
- Client and family feedback surveys with published actions
- Incident and near-miss reporting with learning reviews
- Ongoing staff training and competency assessments
- Robust care governance and senior oversight across all packages